Common Queries

What are the payment options?

Payments can be made through card or Paypal

What is your return policy?

We hope you love your jewellery, but if there's something you're not happy with then please get in touch as soon as possible through the Contact Us form.

We offer a refund or an exchange on ready-made items within 14 days. Jewellery must be unworn and in its original packaging.

Please note, bespoke jewellery can only able to be exchanged as it is custom made.

What delivery services are available?

Purchases under £50 have a delivery cost of £4.95, and any purchases over £50 have free delivery.
All items are sent with Royal Mail signed for first class.
We don't currently offer worldwide shipping.

What are the benefits of using Sterling Silver?

We use 925 Sterling Silver for all of my products. Sterling Silver is a metal containing at least 92.5% silver, which is the legal standard of purity in Britain and throughout most of the world. It is hypoallergenic, as well as being strong and durable. Sterling Silver is also very easy to clean and care for.